Privacy Policy

At Coltrane Systems, LLC, we are committed to protecting the privacy and security of all visitors and clients who use our online platform. This privacy policy outlines how we collect, use, and protect your personal data in compliance with applicable laws including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

Information We Collect

We collect personal information that you voluntarily provide when you interact with our online platform, request services, or communicate with us. This information may include:

• Contact details such as your name, mailing address, phone number, and email address;
• Company or organizational information relevant to service inquiries;
• Details related to your project or service requests;
• Any other information you provide when contacting us or submitting forms.

How We Use Your Information

The personal data we collect is used for the following purposes:

• To respond to your inquiries and provide requested services;
• To manage and facilitate project coordination and communication;
• To comply with legal and regulatory obligations;
• To improve and maintain the security and integrity of our online platform;
• To send important updates regarding our services when you have opted in to receive such communications.

Legal Basis for Processing

When applicable under GDPR, we process personal data based on one or more of the following legal grounds:

• Your consent to process your information for specific purposes;
• The necessity to perform or enter into a contract with you;
• Compliance with legal obligations;
• Our legitimate interests in managing our services and protecting our platform’s security;
• Protection of vital interests where relevant.

Sharing and Disclosure of Information

Coltrane Systems, LLC will not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers and subcontractors who assist us in delivering our services, but only to the extent necessary and under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights and property.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices are reviewed regularly to ensure that your information remains protected.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, to meet legal obligations, or to resolve disputes.

Your Rights

If you are a resident in jurisdictions covered by GDPR or similar laws, you have the right to:

• Access and obtain a copy of your personal data;
• Request correction of inaccurate or incomplete data;
• Request erasure of personal data, subject to legal exceptions;
• Object to or restrict processing of your data;
• Request data portability to transfer your data to another provider;
• Withdraw consent at any time when processing is based on consent.

To exercise these rights, please contact us at our physical address below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve site functionality. You can manage cookie preferences through your browser settings.

International Data Transfers

Should your information be transferred outside your home jurisdiction, Coltrane Systems ensures that appropriate safeguards are in place in accordance with applicable data protection laws.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our online platform with revised dates.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: